Terms of Service

Welcome to Nacréone. These Terms of Service (the “Terms”) govern your access to and use of the Nacréone website and your purchase of products from our online store (together, the “Services”). By visiting our site or placing an order, you agree to these Terms. Please read them carefully. If you have any questions, contact us at support@nacreone.com.

1. Overview

Nacréone offers premium cosmetic nail-care products sold directly to customers. By using the Services, you confirm that you are at least the age of majority in your place of residence and that the information you provide to us is accurate and complete.

2. Products & Cosmetic Use

Nacréone is a cosmetic product intended to improve the appearance of nails — helping restore the look of clear, normal-looking nails. Our products are not drugs and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Statements describing the product relate to its cosmetic, appearance-related benefits only. If you have a medical concern about your nails or skin, please consult a qualified healthcare professional. Always use the product as directed.

3. Orders & Acceptance

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order, and to limit or cancel quantities purchased per person or per order. If we cancel an order after you have been charged, we will issue a full refund to your original payment method. We may also refuse or cancel orders that we reasonably believe are fraudulent, unauthorized, or in breach of these Terms.

4. Pricing & Payment

All prices are listed in US dollars (USD) unless stated otherwise and are shown at checkout before you confirm your purchase. We make every effort to display accurate pricing, but errors can occur; if a product's correct price differs from the price shown, we will contact you and give you the option to proceed at the correct price or cancel for a full refund. Payment is processed securely through our payment providers, and you authorize us to charge your selected payment method for the total amount of your order, including any applicable taxes and shipping.

5. Shipping & Delivery

Processing and delivery times, tracking, and our handling of delayed or lost packages are described in our Shipping Policy, which forms part of these Terms. Delivery estimates are not guarantees, and risk of loss passes to you upon delivery.

6. Refunds & Returns

Your purchase is backed by our 90-Day No-Questions Money-Back Guarantee. Full details, including how to request a refund, are set out in our Refund & Returns Policy, which forms part of these Terms.

7. Intellectual Property

All content on the Services — including the Nacréone name, logo, text, graphics, images, and product photography — is owned by us or our licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from this content without our prior written permission.

8. Acceptable Use

You agree not to use the Services for any unlawful purpose, to interfere with their operation or security, to attempt unauthorized access to our systems, or to infringe the rights of others. We may suspend or terminate access for anyone who breaches these Terms.

9. Disclaimers

The Services and products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties not expressly stated in these Terms. Results from cosmetic products vary from person to person, and individual experiences may differ. Nothing in these Terms limits any rights you have under applicable consumer protection law that cannot be excluded.

10. Limitation of Liability

To the fullest extent permitted by law, Nacréone will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products. Where liability cannot be excluded, our total liability is limited to the amount you paid for the order giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for legal or operational reasons. The updated Terms take effect when posted on this page. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please email us at support@nacreone.com. A member of our team will be glad to help.